FAQ

GENERAL

The full program of the Floraliën can be found online from the end of February.

YOUR VISIT

The paying part of the Floraliën will take place in the ICC complex (including Floraliënhal and 't Kuipke). The trail in the Ghent University Botanical Garden (Karel Lodewijk Ledeganckstraat 35, 9000 Ghent) and in the Citadelpark is free. All locations are a stone's throw from each other.

Floraliën Ghent 2020 takes place from Friday 1 May to Sunday 10 May 2020, every day from 8 am to 6 pm (last access to the site at 5.30 p.m.). On Friday 8 May there is exceptionally a late night opening and the doors are open until 8 pm. During the pre-opening on 30 April, Floraliën 2020 will be open from 1 pm to 6 pm.

We want to be able to offer the best experience possible to every visitor. By letting visitors choose a time slot, we can ensure that the maximum capacity is never exceeded and there will always be a smooth crowd flow.

No. There will be several information boards scattered throughout the course, on which the story of Floraliën 2020 can be read.

Certainly! With an extensive range of participatory workshops, fascinating tours, animation, green experience spaces and pop-ups, the 2020 edition is a colorful spectacle for large and small. Discover the full program here soon. In addition, a discount price applies to schools! Children of primary school age who visit Floraliën 2020 with their parents also receive a free booklet with lots of fun games and puzzles that they can use independently.

The route of Floraliën 2020 was screened together with the Accessibility Officer of the city in function of wheelchair users and blind and visually impaired people. With a view to good walking comfort, we provide – where possible – sufficiently wide passageways and limit the level differences.

A limited number of wheelchairs will be available at the entrance. These can only be obtained if you make a reservation in advance (info@floralien.be) and you provide your identity card on the site as a guarantee.

The site of Floraliën 2020 is covered. Only the free walking trail in the Botanic Garden and in the Citadelpark is not covered.

Definitively. The Flemish Cross will be on the Floraliën site. You can find the exact location on the visitor plan.

The Guides of Gandante and the Ghent guides are happy to guide you on the Floraliën trail through a selection of special creations and projects by national and international top florists, ornamental growers, landscape architects and artists. It is possible to book a guide with your group (max. 25 people / guide) at a rate of 100 euros. A guided visit takes approximately 2 hours. Reservations can be made by sending an email to info@gandante.be  or info@gentsegidsen.be.

A visit to the Floraliën 2020 takes approximately 2 hours. We provide plenty of rest options on the site. There are also food trucks and restaurants where you can eat a snack or just have a drink.

From the end of March you will be able to download the visitor plan on our website. We also provide printed plans at the entrance of the Floraliën site.

Animals are fantastic, but unfortunately not everyone is as fond of your four-legged friend as you are. That is why we ask you to leave pets at home. Only guide dogs are welcome at the Floraliën site.

Smoking is not permitted on the Floraliën site.

Lost objects are collected at the information point at the entrance of the site. Send an email to info@floralien.be with the description of what you have lost, where and when. When we have found your things we will contact you.

On the site of Floraliën Ghent you will find two pop-up restaurants and food trucks, all with their own identity.

You can pay at all cash registers with a bank or credit card (Maestro / Mastercard / Visa). Paying cash remains an option, but we naturally prefer it if you pay with card.

It is allowed, but on our website and social media channels you will find a selection of atmospheric images of our in-house photographers after the festival. So you don't necessarily have to carry a camera.

For places to stay in the vicinity of the Floraliën 2020 you can look at the following websites: Website Blooming East Flanders, Website Visit Ghent, Gilde Gentse Gastenkamers and Camping Blaarmeersen (open from March).

Yes, we provide sufficient resting places on the trail.

TICKETS

You can order your Floraliën tickets on our website or purchase them on the day itself at the entrance of the Floraliën site. If you buy them at the entrance, the tickets will be slightly more expensive.

In the Lijnwinkels in Ghent you can also buy combitickets, these will be slightly more expensive but with them you also have access to tram and bus.

Those traveling by train to Floraliën Ghent can also buy a Floraliën B-day trip (available from March at the station or online).

Tickets at the rate for the disadvantaged can be purchased from the beginning of February with the help of the Uitpas in the Uitbureau (Veldstraat 82B, 9000 Ghent) and in the City shop (Botermarkt 17A, 9000 Ghent).

Group visits must be reserved via veerle@floralien.be.

Yes. Cash registers are provided at the entrance of the ICC. However, with a ticket purchased online you can get in more easily and this is also cheaper!

After payment you will receive an email with a digital ticket attached. Bring a printed version of the ticket and register at the entrance of the ICC. Your ticket will be scanned there. Of course you can also show your ticket on your smartphone, but you have to be careful that the barcode is clearly visible.

First check your spam folder. Some e-mail programs do not understand that the e-mail with your Floraliën ticket is the most important message of the year! If you cannot find your ticket there, you can contact us via tickets@floralien.be. We will help you as soon as possible.

We apply special rates for children, young people, students, schools and groups. Tickets are also available at the disadvantaged rate, these can be purchased from the beginning of February with the help of the Uitpas in the Uitbureau (Veldstraat 82B, 9000 Ghent) and in the city shop (Botermarkt 17A, 9000 Ghent) and in the city shop (Botermarkt 17A, 9000 Ghent). All rates can be found here.

From 25 paying people of all ages on, you can make a group reservation –subject to availability. To make a reservation, please send an email to veerle@floralien.be.

An admission ticket for the Ghent Floraliën 2020 gives you one-time access to the Floraliën track. Use of the bicycle parking is free.

No. One ticket for the Floraliën 2020 is 1 entry to the chosen date and time slot as stated on the ticket. You cannot visit the Floraliën 2020  with the same ticket on multiple days.

You can arrive at a maximum of 1 time block following the reserved time block. (E.g. you have chosen the time block from 10 a.m. to 12 a.m. but you will arrive at 1.30 p.m.) However, the Floraliën reserves the right to deny you access if the maximum capacity has been reached at that time.

Yes, if you have purchased a student ticket, we reserve the right to request your student card. If you cannot show a student card, we reserve the right to deny you access.

ACCESSIBILITY

Floraliën 2020 takes place in Ghent, within walking distance of the Ghent Sint-Pieters train station. The Floraliën site can be easily reached on foot, by bike or public transport.
Discover here how to get to Floraliën 2020 easily and quickly.

Are you coming by car?
Please note that the parking space in the area is limited. It is best to park outside the city on one of the Park&Ride car parks on the outskirts of Ghent or come by tram or bus.

No. If you travel by train to Floraliën Ghent, you can buy a Floraliën B-day trip (at the station or online).

MORE QUESTIONS?

logo Floraliën Gent
Location

  • Gent ICC - Citadelpark
  • Van Rysselberghedreef 2 bus 3
  • 9000 Gent
Social media